Terms & Conditions

Terms & Conditions

Copyright:

www.essentialbubs.com.au remains our copyright. Apart from any fair dealing for the purpose of research, criticism or review as permitted under the Copyright Act; no part may be reproduced by any process without written permission from Essential Bubs. Any request for use of our copyright material may be obtained by contacting us here.

Disclaimer:

Essential Bubs is committed to quality service and information and makes every attempt to ensure accuracy and reliability of the data contained within the website. Every effort has been made in compiling and checking information to ensure accuracy. Essential Bubs shall not be responsible for any errors in information, negligence or consequence arising there from. Nothing on this website constitutes, or is meant to constitute, advice of any kind. If you require advice in relation to any specific product, you should consult the manufacturer or an appropriate professional.

Web Site disclaimer:

Essential Bubs links to other entities’ websites on our website, but does not endorse any statements made by those entities or warrant the accuracy of the content of those entities’ websites.

Limitations of liability:

Essential Bubs will not be liable to you (whether under the law of contact, the law of torts or otherwise) in relation to the contents of, or use of, or otherwise in connection with, this website or it's products for any indirect, special or consequential loss.

These limitations of liability apply even if Essential Bubs has been advised of the potential loss.

Nothing in this website disclaimer will exclude or limit any warranty implied by law that would be unlawful to exclude or limit; and nothing in this website disclaimer will exclude or limit Essential Bub’s liability in respect of any:

  • fraud or fraudulent misrepresentation on the part of Essential Bubs; or
  • matter in which it would be illegal or unlawful for Essential Bubs to exclude or limit, or to attempt or purport to exclude or limit, its liability.

By using this website, you agree that the limitations of liability set out in this website disclaimer are reasonable. You must not use this website if do not think the limitations of liability are not reasonable.

Nothing in this legal disclaimer will limit any of our liabilities in any way that is not permitted under applicable law, or exclude any of our liabilities that may not be excluded under applicable law.

Pricing Policy

All of our prices are in Australian dollars (AUD) and exclude GST (Goods and services tax) as of 1 June 2012. Product prices are regularly updated when price changes are received from our suppliers. If you find a cheaper advertised price somewhere else, email or phone us with the details of the supplier together with prices of the product required and we will endeavour to provide you with a more competitive price.

Delivery Policy:

We deliver products Australia-wide using Australia Post and Fastway Couriers. All prices displayed on this website exclude shipping costs unless otherwise stated. Orders are normally dispatched within 72hrs after payment has been received and delivery timerframes are estimated at between 3 and 10 business days. These times are estimates only and once an item is dispatched we are at the mercy of the delivery company.

No items will be left unless an authority to leave has been stated in the comments section upon checkout. Essential Bubs will not accept responsibility for any items that are left unattended under your express authority.

Shipping Destinations:

Essential Bubs ships goods Australia wide, however at this time we do NOT accept international orders through our website, please contact us on0406677225 or info@essentialbubs.com.au to enquire about a special order.

Customer Service Policy

Essential Bubs is committed to providing exceptional customer service and quality products.  We endeavour to make sure that all products listed on our website are currently in stock and pricing is true and correct. Standard delivery timeframes are between 3-10 business days; in the event that an ordered item is not available or we are unable to fulfil your order we will notify you within 2 business days to arrange an agreeable alternative item, a backorder or a full refund. Custom made items can take up to 4 weeks and furniture not in stock can take 8-12 weeks. We will notify you immediately if product goes out of stock when you order.

Substitution Policy

Due to unforeseen circumstances, there may be occasions where a particular product or coloured item is not available from our suppliers. In these cases, Essential Bubs reserves the right to make substitutions of products with equal or greater value. Photos depicted are a guideline only. Please note that designs and colours may vary depending on the season and will often look different on different computers.

Refund Policy

Please choose carefully.  We do not normally give refunds if you simply change your mind or make a wrong decision. You can choose between a refund, exchange or credit where goods are faulty, have been wrongly described, are different to the product purchased on the website or doesn’t perform as advertised. Goods must be returned within 14 days of the invoice date, unused and in original packaging with all tags securely attached. All goods to be returned are done so at the customer's expense and a return code must be obtained by us PRIOR to sending the item. We do not accept liability for items that are lost or damaged in transit. Orders for furniture and custom made goods attract a 50% cancellation fee if cancelled within 48hrs or 100% cancellation fee if cancelled after 48hrs.

Security Policy

When purchasing from Essential Bubs your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology. 128-bit SSL encryption is the current industry standard. If you have any questions regarding our security policy, please contact our customer support centre info@essentialbubs.com.au